I have had the pleasure of working with Mitul since 2015–2017 at a previous company, where he supported our startup’s IT systems. This included managing a technical on-premises Linux compute cluster. On more than one occasion, he saved us from disaster. Given that experience, when it came time to outsource IT support for my most recent startup, Mitul and his new company, Serenity Advisors, were the obvious choice.
Mitul and his team implemented a comprehensive IT system covering cybersecurity, employee training, and infrastructure management. His work spanned physical and information security, on-prem Linux cluster management, server room reconfigurations, equipment selection and integration, and support for cloud-based applications. He and his capable team are highly responsive and consistently strive for excellence —qualities that are especially important in regulated environments such as CLIA-certified laboratories. Therefore, I wholeheartedly recommend Mitul and Serenity Advisors as an outsourced IT support partner for any organization—large or small—seeking reliable, expert, and responsive service.